Give Your Team a Handbook They Can Actually Ask
Build your restaurant's handbook once — then let staff just ask it. Loopapa's Ask AI gives instant answers pulled only from your own procedures.
Every shift, the same questions. Every time, the answer is you.
It's 7pm, mid-rush. "Quick one — what temp should the fridge be?" You answer, the same way you did yesterday. Ten minutes later it's the closing checklist. Then the coffee machine. None of it is hard — the answers already exist. They're just never where your team is standing when they need them.
New server · 7:02pm
What temp should the fridge be?
Line cook · 7:14pm
What's tonight's closing checklist?
Dishwasher · 7:21pm
How do I clean the coffee machine?
…and they all come back to you.
The hidden cost
When the knowledge lives in people's heads, every gap costs you twice
A question that has to find you before it gets answered isn't free. It costs the asker time, it costs you focus, and it quietly slows the whole shift down. Multiply it across every new hire and every busy night.
The same questions, on repeat
Fridge temps, opening steps, where things live. You've answered them a hundred times — and you'll answer them again tomorrow.
Onboarding that drags
New hires spend their first weeks asking instead of doing — and they can only learn as fast as someone has time to teach.
Answers that don't match
Ask two people, get two answers. Without one source of truth, standards drift — and so does food safety.
When in doubt, they guess
If the answer isn't reachable, people improvise. Most of the time it's fine. The one time it isn't is the one that hurts.
And you're the bottleneck
Every unanswered question routes back to one person — you. On your day off, the knowledge goes with you. That's not a team that runs on its own; it's a team that runs on your memory.
The fix
Build it once. Then let your team just ask.
Put everything your team needs to know into one handbook — type it, or record a quick voice note and let AI write the procedure for you. From then on, nobody has to track you down. They ask a question and get the answer in seconds — in your own words, pulled straight from your handbook.
Server · just now
How long can the soup stay in the warmer?
Up to 4 hours at 63°C, then discard — that's your kitchen's hot-holding rule.
From your handbook · Food Safety
Answers come only from your handbook — never generic advice off the internet. If it's not in your procedures, the AI won't make it up.
It gets smarter over time
Every question your team can't find makes your handbook better
Here's the part that compounds. When someone asks something your handbook doesn't cover yet, the AI doesn't just shrug — it offers to send the question to you. One tap, and it becomes a task. You answer once, your team is notified, and the answer is saved to the handbook for good.
The moment a gap appears
Server · just now
Do we offer oat milk?
I don't have that in your handbook yet — want me to ask your manager?
Send to your managerOne tap. No chasing anyone down.
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1
It lands as a task — for you
The reported question drops into your task list, so it never gets lost in a chat or a sticky note.
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2
You answer once
Type the answer, or record a quick voice note and let AI write it up. Two minutes, done.
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3
Your team gets notified
The person who asked sees the answer the moment it's ready — no need to remember to follow up.
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4
It's saved to the handbook — for good
The new answer joins your knowledge base automatically. Your handbook just grew, without you building it from scratch.
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The loop closes
Next time anyone asks, the AI already knows. Every gap your team finds quietly makes the whole place run better.
How it works
From empty page to answering questions — in an afternoon
Setting up your handbook isn't a project. Get the essentials in today, and your team can start asking the same day.
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Step 1
Build your handbook
Write articles for the things people ask about — or just record a voice note and let AI turn it into a clean procedure. Group them into categories like Food Safety, Opening, and Closing.
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Step 2
Decide who sees what
Give each person access to the sections that matter for their role. Front of house sees service; the kitchen sees prep and HACCP. Everyone gets exactly what they need — nothing more.
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Step 3
Your team just asks
From their phone, anyone can ask a question in plain words and get an instant answer drawn from your handbook — or browse and read the sections they have access to.
No long rollout, no training day. The handbook grows on its own from there — every reported question adds to it.
Control & visibility
The right people see the right things — and you can tell who's actually read them
A handbook is only useful if people can find their part and you can trust it landed. Loopapa gives you both: access by role, and a clear view of who has read what.
Access by role
Choose which categories each person can open. Staff only see — and can only ask about — the sections you've shared with them.
Role: Server
3 of 5 sections- Service & allergens
- Opening & closing
- Kitchen prep & HACCP
See who's read what
When you publish a new allergen policy or updated closing routine, you don't have to wonder if it got through. Read tracking shows you exactly who's seen it.
"New allergen policy"
3 of 4 read- AM Ana M. Read
- JD Jonas D. Read
- LR Lukas R. Not yet
Free vs Pro
Start free. Upgrade when you want answers on tap.
The handbook itself is free — really. Build it, share it, and link it straight into your team's tasks without paying a cent. Pro adds the part where your team stops reading and simply asks.
Free
€0 · foreverA real handbook your whole team can read — no credit card.
- Build your handbook — up to 50 procedures
- Write by hand, or record a voice note and let AI draft the procedure
- Staff read the sections themselves, right from their phone
- Attach a how-to guide to any task — one tap from the task to the steps
On a staff member's task
One tap, and they see exactly how it's done.
- Ask AI · the learning loop · read tracking Pro
Pro
14-day free trialEverything in Free, plus the layer that answers for you.
- Ask AI — staff ask in plain words and get instant answers, pulled only from your handbook
- The learning loop — unanswered questions become tasks, then permanent handbook entries
- See who's read what — read tracking across your team
- Access by role — control which sections each person can open
- Room to grow — up to 100 procedures
Not sure yet? Start on Free, build a few procedures, and see how it feels. Ask AI is one upgrade away whenever your team's questions start piling up.
FAQ
Questions owners ask before they switch
- Does the AI ever make up an answer?
- No. Ask AI answers only from your own handbook. If something isn't covered yet, it says so and offers to send the question to a manager — it never invents an answer or pulls generic advice from the internet.
- Is the handbook free?
- Building and reading the handbook is on the Free plan — write procedures, record voice notes, organise categories, and link guides to tasks at no cost. Ask AI (staff asking questions and getting instant answers) is a Pro feature.
- Do staff need training to use it?
- No. They ask a question in plain words from their phone, the way they'd text a colleague. There's nothing to learn — if they can send a message, they can use it.
- What happens to a question the handbook can't answer?
- The AI offers to send it to a manager. One tap turns it into a task; you answer once, the person who asked is notified, and the answer is saved to the handbook for good — so it's never asked twice.
- Can I control which sections each person sees?
- Yes. Access is set by role, so front of house sees service while the kitchen sees prep and HACCP — everyone gets exactly what they need. On Pro you can also see who has read what.